Choose meaningful measures
Start with your business question. Define useful actions such as completed enquiries, bookings or purchases, and distinguish them from views and clicks.

You do not need more charts simply because they are available. You need a reliable view of what people are doing, what it costs and where to focus next.
Analytics is the collection and interpretation of information about your marketing and customer journey. I help you choose useful measures, check how they are recorded and turn the available evidence into practical decisions.
If a form is not measured, a campaign may look ineffective. If every click is treated as a lead, it may look better than it is. Clear definitions and sensible checks help you avoid decisions based on misleading numbers.
We select the work together.
Scope and time are agreed before it starts.
Start with your business question. Define useful actions such as completed enquiries, bookings or purchases, and distinguish them from views and clicks.
Check the agreed analytics setup and important customer actions. Identify missing, duplicated or inconsistent information and arrange proportionate fixes.
Bring together relevant website, campaign and CRM information where access and tools allow. Explain what can and cannot be linked reliably.
Create a concise report with context, limitations and recommended actions, rather than a collection of unexplained charts.
Depending on the agreed work:
If adverts appear to produce enquiries but sales are unclear, we might compare campaign records with the CRM and review how leads are labelled. The useful outcome is a better view of enquiry quality and follow-up, even when attribution remains incomplete.
We check whether key actions record correctly and whether the report answers the original question. Over time, we can assess acquisition cost, conversion or retention using consistent definitions. Estimates and missing data are labelled.
Marketing Strategy can review the evidence and recommend improvements. Strategy & Delivery and the two leadership packages can include agreed measurement setup, reporting and review within their hours.
Consent choices, browser restrictions, platform differences and incomplete records can all limit measurement. No tool captures every journey. Specialist data engineering, extensive migrations and complex dashboards need a separate scope where they exceed the retainer.
Availability, platform fit and delivery dates are confirmed before work begins. Services describe what we can agree to work on; your package sets the time available.
See prices, hours and how they workTell me what you are working towards, what feels stuck and where you would welcome support. We can agree a realistic starting point.